📋 What We Collect
When you use our website — for example, requesting a quote or contacting us — we may collect your name, phone number, email, pickup/delivery address, and package details.
Our Kitana chatbot works entirely inside your browser. It answers from a fixed list of FAQs and does not send, transmit, or store anything you type into it — nothing you ask Kitana is collected by us or by any third party.
🎯 Why We Collect It
- To process quotes, bookings, and deliveries
- To respond to enquiries and provide customer support
🚫 What We Don't Do
We do not sell your data. We do not share it with third parties for marketing. We do not use it for anything beyond delivering and improving our service.
🗄️ How Long We Keep It
We don't keep your data longer than necessary for the purpose it was collected for.
- Shipment and delivery records are kept for accounting and reconciliation purposes, for as long as needed to meet our financial and legal record-keeping obligations.
- Kitana chat sessions are not stored at all — there is nothing to retain or delete, since the chatbot never leaves your browser.
- We periodically review stored data and remove what is no longer needed.
✅ Your Rights
You can ask us what data we hold about you, request corrections, or request deletion, by contacting us at info@wellscourierltd.com.
📞 Contact
Wells Courier Ltd, RC 9183550.
Head Office: Benin City, Nigeria.
info@wellscourierltd.com · +234-815-999-1100